NIC Notes

Insights in Seniors Housing & Care

By: Chuck Harry  |  December 16, 2022

Advancing Diversity, Equity, Inclusion, and Belonging in Senior Living

Business Environment  |  Ideas and Discussion  |  Workforce

Sharing a commitment to advancing diversity, equity, inclusion, and belonging (DEIB) in the senior living industry, Argentum, the American Seniors Housing Association (ASHA), and NIC earlier this year formed the Senior Living DEIB Coalition to empower businesses operating in and around senior living.  

The DEIB Coalition believes that not only are DEIB efforts the right thing to do, but data from several studies show that organizations that engage in DEIB initiatives perform better, are more innovative, and manage risk more effectively. That in turn helps to provide the best outcomes for the residents and staff of senior living communities, as well as staff in our respective corporate offices. 

2022 NIC Notes Blog DEIB Infographic

*(WEF) World Economic Forum

Senior Living DEIB Survey 

One of the first efforts the DEIB Coalition undertook was to identify the current state of DEIB efforts in the industry. The resulting survey, conducted by Ferguson Partners, collected information to understand both the degree to which DEIB programs are deployed and the diversity of the participating companies’ respective staffs. The survey marks the first industry-wide effort to collect data on diversity, equity, inclusion, and belonging in the senior living industry. 

Results of the survey can be found in the 2022 Senior Living DEIB Survey Executive Summary

Senior Living DEIB Toolkit 

Survey results indicate opportunities for senior living companies to give more focus to DEIB efforts. To aid industry operators and other organizations in advancing their respective DEIB practices, the DEIB Coalition commissioned development of a toolkit to help interested companies customize programs that work for their organizations. 

Developed by The Axela Group, the Senior Living DEIB Action Toolkit for Operators offers resources to assist in your DEIB efforts. 

The DEIB Coalition’s goal is to co-create a plan of action and strategy around DEIB, including the development of resources to inform, equip, and catalyze positive impact and thinking around DEIB. The 2022 Senior Living DEIB Survey and Action Toolkit for Operators are the first of many deliverables. Refer to NIC’s Senior Living DEIB Coalition page to learn more.  

About Chuck Harry

As NIC’s Chief Operating Officer, Chuck oversees and guides NIC’s market outreach and education, research and analytics, as well as the event programming and logistics, and corporate communications and marketing. Prior to joining NIC in 2010, Chuck worked at Cushman & Wakefield, where he held the positions within its Global Capital Markets Group of Managing Director, Investment Strategies, and Managing Director, Analytics.

His 30+ year career is comprised of institutional investment management across various commercial real estate property types with an emphasis on the apartment/multifamily sector. Early on, he helped solidify the apartment sector as one of the core property types for institutional investors. At the National Council of Real Estate Investment Fiduciaries (NCREIF), where he was Director of Real Estate, Chuck expanded the association’s product lines with new indices and developed public outreach as well as market education programs. At Cushman & Wakefield, in addition to forecasting and monitoring economic and real estate market trends, he helped establish global infrastructures to facilitate cross-border transactions and the firm’s emerging investment management operations.

Chuck received his Master of Business Administration from the University of North Carolina at Chapel Hill. He received a Bachelor of City Planning from the University of Virginia, School of Architecture.

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