NIC Notes

Insights in Seniors Housing & Care

COVID-19  |  Seniors Housing  |  Skilled Nursing  |  telehealth

Telehealth Embraced as a Result of COVID-19 Pandemic

By: Ryan Brooks  |  May 15, 2020

The COVID-19 pandemic has ushered in an era of unprecedented change in the world’s healthcare landscape.  Some of these changes may be temporary – lasting only until a vaccine or widespread testing is available – but others will have secured their place with consumers and will become permanently woven into the fabric of the healthcare system. There is an increased sense of uneasiness in visiting medical office buildings, urgent care sites, and hospitals, especially for routine checkups and minor ailments. Despite this apprehension, the level of care needed to support the United States’ population has not subsided.

COVID-19  |  Seniors Housing  |  Skilled Nursing  |  healthcare

Avoiding Loneliness in the Face of Social Distancing

By: Ryan Brooks  |  April 06, 2020

Last week, the United States claimed the top spot in known coronavirus cases. States across the country are issuing guidelines to stay at home; an increasing number are mandating a social distancing strategy with shelter in place orders. Seniors housing operators are cancelling all non-essential group activities and events. Essential activities like meals are being staggered to minimize contact with multiple staff members and other residents.

Seniors Housing  |  Workforce  |  healthcare

Addressing the Workforce Crisis: Labor Management Lessons Learned from a Healthcare Setting

By: Ryan Brooks  |  December 11, 2019

I recently joined the Outreach team with National Investment Center (NIC) following a career in acute-care hospital and ambulatory operations with a large academic medical center. My previous focus was on patient throughput strategies, EHR optimization, telemedicine implementation, value-based care, and lean deployment throughout our organization.

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